I forgot my username and password. How can I retrieve this information (pharmacists)?
Can I receive notifications by fax instead of email?
How does CoverMyMeds find the right request for patients?
How can I get my providers engaged?
Is CoverMyMeds free for pharmacies?
Where should I direct providers to get started?
Is my pharmacy system vendor integrated? How do I get started?
How will I be notified of determinations for requests (for pharmacists)?
What is multi-factor authentication and why is it required?
How do you work with McKesson?
How often will I be required to provide multi-factor authentication?
Why did I not receive a code for my multi-factor authentication?
What is electronic prior authorization (ePA)?
Does CoverMyMeds keep me compliant with my state’s ePA legislation?
How can I change which factor (email or phone) I use for multi-factor authentication?
How does CoverMyMeds keep healthcare information safe?
How do I find the right request for my patient?
I forgot my username and password. How can I retrieve this information (providers)?
I do not see my EHR listed as integrated. How do I request integration?
What is the advantage of EHR integration?
What should I do if a new employee is taking over my PA responsibilities?
Is CoverMyMeds free for providers?
Is CoverMyMeds secure if I access my account remotely?
Why did I get a fax from a pharmacy with a Key on it?
Do I have to be at my office to access CoverMyMeds?
I received a determination for a request. What are my next steps?
Does CoverMyMeds integrate with my EHR?
How will I be notified of determinations for requests (for providers)?
Is it possible to use one account to complete PA requests for multiple prescribers?
How does CoverMyMeds keep healthcare information safe?
Does CoverMyMeds keep me compliant with my state’s ePA legislation?
What is multi-factor authentication and why is it required?
Why did I not receive a code for my multi-factor authentication?
How can I change which factor (email or phone) I use for multi-factor authentication?
How often will I be required to provide multi-factor authentication?
Live Support
Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 11 p.m. ET and Saturday 8 a.m. - 6 p.m. ET