700,000+ Providers Choose CoverMyMeds

CoverMyMeds is Blue Cross and Blue Shield of North Carolina's (Blue Cross NC) exclusive method for receiving electronic prior authorization (ePA) requests.

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CoverMyMeds automates the prior authorization (PA) process, making it the fastest and easiest way to review, complete and track PA requests. Our electronic prior authorization (ePA) solution is HIPAA-compliant and available for all plans and all medications at no cost to providers and their staff.

Time Saving

Spend more time with your patients by reducing paper work, phone calls and faxes to the plan.

Faster Determinations

Receive fast electronic determinations and create renewals quickly from previously submitted requests.

Dedicated Support

CoverMyMeds has a team of PA experts who will respond immediately by phone or live chat.


CoverMyMeds offers the easiest way to submit PA requests electronically, and helps you stay compliant with state mandates.

How It Works

1. Register for a free account.

2. Select and complete any PA request.

3. Press “Send to Plan” and receive a determination.

Need help getting started? Check out our quick tutorial video. If you can't see the video, please click here.

Get Started

Support Resources

At CoverMyMeds, we know that prior authorization requests can be complex. That’s why we have a team of experts and a variety of helpful resources to make your requests faster and easier.

Live Support

Our team of PA experts is available 8 a.m. - 11 p.m. ET Monday-Friday and 8 a.m. - 6 p.m. ET Saturday.

Click the box at the bottom of the screen to live chat, or call 1-866-452-5017.

Online Resources

Find tailored resources to help you get the most out of CoverMyMeds.

Download user guides, watch training videos, join a webinar or browse our extensive FAQ section at covermymeds.com.

For additional support or to schedule a demonstration, email help@covermymeds.com.

Blue Cross and Blue Shield of North Carolina contracts with CoverMyMeds, an independent third party vendor, for provision of electronic prior authorization solutions. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. CoverMyMeds is an independent company providing electronic prior authorization services on behalf of Blue Cross NC. CoverMyMeds does not offer Blue Cross or Blue Shield products or services. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.