Complete Prior Authorization Requests Up to 3x Faster

CoverMyMeds is Cigna's preferred method for receiving electronic prior authorization (ePA) requests.

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CoverMyMeds automates the prior authorization (PA) process making it the fastest and easiest way to review, complete and track PA requests. Our ePA solution is HIPAA compliant and available for all plans and all medications at no cost to providers and their staff.

Time saving

Time Saving

Spend more time with your patients by reducing paperwork, phone calls and faxes to the plan.

Faster determinations

Faster Determinations

Receive electronic determinations, often within minutes, and create renewals from previously submitted requests.

Dedicated support

Dedicated Support

CoverMyMeds' team of PA experts will respond immediately via phone or live chat.



CoverMyMeds offers the easiest way to submit PA requests electronically, helping you stay compliant with state mandates.

See How It Works

Discover the simplicity of completing your first PA request. Take our interactive tour and see how easy it can be.

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Support Resources

At CoverMyMeds, we know PA requests are complex. That’s why we have a team of experts and a variety of help resources to make requests faster and easier.


Live Support

Our team of PA experts is available Monday-Friday 8 a.m. - 11 p.m. ET and Saturday 8 a.m. - 6 p.m. ET.

Click the box at the bottom of the screen to live chat, or call 1-866-452-5017.


Online Resources

Find tailored resources to help you get the most out of CoverMyMeds.

Download user guides, watch training videos, join a webinar or browse our extensive FAQ section at

For additional support or to schedule a demonstration, email