After logging in, click on your "Account" and then click "Account Preferences."
In the Account Management section, you can select the method that you'd like to
use for authentication.
Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 11 p.m. ET and Saturday 8 a.m. - 6 p.m. ET