Where should I direct providers to get started?
Is CoverMyMeds free for pharmacies?
Can I receive notifications by fax instead of email?
What is the Notes feature?
How can I get my providers engaged?
How does CoverMyMeds find the right request for patients?
I forgot my username and password. How can I retrieve this information (pharmacists)?
Is my pharmacy system vendor integrated? How do I get started?
How will I be notified of determinations for requests (for pharmacists)?
What is a pharmacy Key?
Do I have to be at my office to access CoverMyMeds?
How do I create my account?
Is CoverMyMeds secure if I access my account remotely?
What should I do if a new employee is taking over my PA responsibilities?
Does CoverMyMeds integrate with my EHR?
What is the Renew feature?
I do not see my EHR listed as integrated. How do I request integration?
I received a determination for a request. What are my next steps?
Why do I need to verify my prescribers?
Is it possible to use one account to complete PA requests for multiple prescribers?
I forgot my username and password. How can I retrieve this information (providers)?
What is the advantage of EHR integration?
How do I find the right request for my patient?
Is CoverMyMeds free for providers?
How will I be notified of determinations for requests (for providers)?
Why did I get a fax from a pharmacy with a Key on it?
What is a Key?
Is CoverMyMeds free to use?
How often will I be required to provide multi-factor authentication?
What is multi-factor authentication and why is it required?
What is electronic prior authorization (ePA)?
How can I change which factor (email or phone) I use for multi-factor authentication?
Why did I not receive a code for my multi-factor authentication?
How does CoverMyMeds keep healthcare information safe?
How do you work with McKesson?
What is CoverMyMeds?
Does CoverMyMeds keep me compliant with my state’s ePA legislation?
I forgot my username and password. How can I retrieve this information?
How will I be notified of determinations for requests?
Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 11 p.m. ET and Saturday 8 a.m. - 6 p.m. ET