Where should I direct providers to get started?
Is CoverMyMeds free for pharmacies?
Can I receive notifications by fax instead of email?
How can I get my providers engaged?
How does CoverMyMeds find the right request for patients?
I forgot my username and password. How can I retrieve this information (pharmacists)?
Is my pharmacy system vendor integrated? How do I get started?
How will I be notified of determinations for requests (for pharmacists)?
Do I have to be at my office to access CoverMyMeds?
Is CoverMyMeds secure if I access my account remotely?
What should I do if a new employee is taking over my PA responsibilities?
Does CoverMyMeds integrate with my EHR?
I do not see my EHR listed as integrated. How do I request integration?
I received a determination for a request. What are my next steps?
Why do I need to verify my prescribers?
Is it possible to use one account to complete PA requests for multiple prescribers?
I forgot my username and password. How can I retrieve this information (providers)?
What is the advantage of EHR integration?
How do I find the right request for my patient?
Where can I see a demo of the CoverMyMeds solution (for providers)?
Is CoverMyMeds free for providers?
How will I be notified of determinations for requests (for providers)?
Why did I get a fax from a pharmacy with a Key on it?
What is electronic prior authorization (ePA)?
How does CoverMyMeds keep healthcare information safe?
How do you work with McKesson?
Does CoverMyMeds keep me compliant with my state’s ePA legislation?

Live Support
Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 11 p.m. ET and Saturday 8 a.m. - 6 p.m. ET