The Renew feature dramatically reduces time spent filling out PA requests for returning patients. With the click of a button, you are automatically given the most current request, with all relevant information from the previous request replicated onto a new one. You can also quickly review patient, prescriber and medical information, and make updates where necessary before sending to the plan.
To use the Renew feature, follow these steps:
- Open the request you’d like to renew from the “Search” tab of your Dashboard and click “Renew” in the left panel, then click “Create Renewal.”
- After the new request appears, review each section and update the information where needed. Click the blue boxes to the right of each section to confirm.
- After checking each box, click “Send to Plan.”