The Renew feature dramatically reduces time spent filling out PA requests for returning patients. With the click of a button, you are automatically given the most current request, with all relevant information from the previous request replicated onto a new one. You can also quickly review patient, prescriber and medical information, and make updates where necessary before sending to the plan.
To use the Renew feature, follow these steps:
Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 11 p.m. ET and Saturday 8 a.m. - 6 p.m. ET