Most PA requests start at the pharmacy. The pharmacist begins the PA (with nearly all patient and prescriber information pre-populated), but leans on the provider to complete it and send to the plan for a determination.
To complete one of these pharmacy-initiated requests:
- Log into or create your account.
- Click “Enter Key” on the left side of your Dashboard.
- Enter the key, patient last name and DOB indicated on the fax.
- Complete any remaining information and click “Send to Plan” in the upper left corner of the page.
Note: The BIN, PCN and RxGroup numbers will yield the most accurate results. If more than one form populates, choose the one that best fits the patient’s circumstance.