Privacy Center

CoverMyMeds is a secure, HIPAA-compliant way to manage your prior authorization requests.

CoverMyMeds has established technical, physical and administrative safeguards to maintain compliance with the HIPAA Privacy and Security Rules and implementing regulations. In addition to our own assessments, many of the largest health care organizations in the U.S. have audited our compliance.

CoverMyMeds functions as a business associate to our users who are covered entities (e.g., providers and pharmacies) and maintains business associate agreements (BAAs) as required by HIPAA. The CoverMyMeds Terms of Service and BAA, Privacy Notice and SOC 3 reports are all available via the links below.

General Information

Privacy Notice last revised August 11, 2017

Privacy Notice

To provide the service at no cost to providers and pharmacies, CoverMyMeds provides aggregated, de-identified data primarily for billing purposes and validation required by payers and pharmaceutical manufacturers for certain prior authorization transactions.

Additionally, data is used for continuous improvement of current solutions, such as the accuracy or necessity of prior authorization forms, search accuracy and further automation of the end user experience, as well as the development of future solutions. It is important to note that CoverMyMeds shares data with 3rd parties in accordance with HIPAA’s Privacy and Security Rule and is both de-identified and aggregated; “raw” data is never shared.

CoverMyMeds takes the security and privacy of your PHI seriously. For more information about how CoverMyMeds protects PHI, please read our full Privacy Notice or contact privacy@covermymeds.com.

SOC3

CoverMyMeds operates a reliable infrastructure, and has procedures and controls in place to ensure superior security for our partners, clients, and users.

Review the CoverMyMeds SOC 3 Report for additional details. A copy of the CoverMyMeds SOC 2 Type II is available by signing a confidentiality agreement. Click here to request a confidentiality agreement.

Learn more about our technical and administrative safeguards by contacting our Privacy Officer.

Abby Mitchell

Privacy Officer

1-866-452-5017

privacy@covermymeds.com

Health Care Providers

For Doctors, Pharmacists, Healthcare Professionals and Staff: notice of changes to the Terms of Service and Business Associate Agreement effective August 23, 2016

Terms of Service and Business Associate Agreement

You may read our Terms of Service and Business Associate Agreement, which incorporates our Business Associate Agreement as an addendum. Each user electronically signs these documents when creating an account on CoverMyMeds.com. Questions about these documents can be sent to privacy@covermymeds.com.

If you need a signed copy of our Business Associate Agreement for your organization, you may download our Business Associate Agreement, and send for our countersignature at baa@covermymeds.com.